Business Technology Support Services


Global Context's Ethos

  • Technology is a support tool, and should not get in the way of the business attaining its strategic objectives
  • Users should not need to be technical specialists in order to do their job
  • Making systems work should not divert operational resources away from their intended function
  • Staying with technology that is not meeting its purpose, or is difficult to use, impacts negatively on the business and its people.

Global Context helps by

  • Working with organisations and individuals to help meet the challenges of technology-driven change, whilst keeping the business going: clarifying the underlying needs, identifying and eliminating risk to business-critical information, and finding solutions where the systems threaten to engulf, rather than support, attainment of core objectives
  • Reviewing how technology is used, assessing its impact on operational resources, and ensuring relevant processes are in place for the business to use its technology securely and effectively
  • Assessing how technical applications and systems measure up to expectations, how effectively they support day-to-day operations and key business objectives, and identifying divergence from strategic requirements
  • Where the technology is getting in the way of the business, or where the requirements have changed, assessing what is needed to make it work for the business, instead of against it.

Article for download - "Effective Technology for Effective Business"

(Reproduced with permission from the June-July 2006 edition of Business Network,
a magazine published by FSB Publications)


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